Terms of Service

These Terms of Service ("Terms") govern your access to and use of Draper, a Google Ads automation product operated by The Web Guys, a division of OK Uniforms and Healthcare Ltd. ("we," "us," or "Draper") at draper.thewebguys.ca. By creating an account or using the Service you agree to these Terms. If you don't agree, don't use the Service.

1. The Service

Draper builds, launches, and optimizes Google Ads campaigns inside a Google Ads account that you connect and own. Draper uses Anthropic's Claude model to generate ad copy, recommend keywords, and analyze performance data. You retain full ownership of your Google Ads account; you can disconnect Draper at any time.

2. Eligibility

You must be at least 18 years old and authorized to enter into these Terms on behalf of yourself or the business you represent. You must have the right to grant Draper access to the Google Ads account you connect.

3. Your account

You sign in with Google. You are responsible for maintaining the security of the Google account you use to sign in and for all activity under your Draper account. Notify us immediately at thewebguyscanada@gmail.com if you suspect unauthorized access.

4. Authorization to manage your Google Ads account

By connecting Google Ads, you authorize Draper to read and modify your Google Ads account on your behalf, including (a) creating campaigns, ad groups, ads, keywords, and conversion actions; (b) pausing or modifying any of the above based on your selected optimization mode (auto or recommend); (c) reading performance and billing-relevant metrics. Draper will only act within the scope you grant. Draper does not access Gmail, Drive, Calendar, or any other Google service.

Auto mode permits Draper to apply small, reversible optimizations (pausing keywords, adding negatives, adjusting bids within bounds, rotating ad copy) without further confirmation. Recommend mode requires your approval for every change. You may switch modes at any time. Larger structural changes (budget increases, new campaigns or ad groups) always require explicit approval regardless of mode.

5. Fees and billing

Draper charges a flat monthly subscription fee for the plan you select. Draper does not take a percentage of your Google Ads spend. Your Google Ads spend is billed by Google directly to your Google Ads payment method; Draper never holds, passes through, or marks up that spend.

Subscription fees are billed in advance on a monthly basis, non-refundable except where required by law. We may change pricing on at least 30 days' written notice; if you don't agree, you may cancel before the change takes effect.

6. Acceptable use

You agree not to:

• Use Draper to advertise content that violates Google's Advertising Policies or applicable law (including illegal goods, harmful financial products, deceptive content, or content that infringes intellectual property rights).
• Reverse engineer, scrape, or attempt to extract source code, model weights, or training data from the Service.
• Use the Service to build a competing product, or use automated systems to access the Service in a manner not authorized in these Terms.
• Interfere with the Service's security, stability, or other users.

We may suspend or terminate your account for material violations, with notice where reasonably possible.

7. AI-generated content

Draper uses large language models to generate ad copy, keyword suggestions, and analyses. AI output can be inaccurate or unsuitable. You are responsible for reviewing all AI-generated content before approving a launch and for ensuring that ad creative complies with Google's policies and applicable law. Draper is not liable for the content of ads you publish.

8. Your data

You retain all rights to data you provide to Draper and data Draper reads from your connected Google Ads account ("Customer Data"). You grant us a limited, non-exclusive license to process Customer Data solely to provide and improve the Service, as described in our Privacy Policy.

9. Service availability

We work hard to keep Draper available, but we do not warrant uninterrupted operation. Scheduled maintenance, third-party outages (Vercel, Neon, Anthropic, Google), and unforeseen events may affect availability.

10. Termination

You may cancel anytime from the dashboard or by emailing thewebguyscanada@gmail.com. On cancellation, your subscription continues until the end of the current paid period. We may terminate your account for material breach of these Terms, fraud, or as required by law. On termination, your encrypted Google refresh token is deleted within 30 days; see the Privacy Policy for full retention terms.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, DRAPER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DRAPER DOES NOT WARRANT THAT YOUR CAMPAIGNS WILL ACHIEVE ANY PARTICULAR RESULT, RANKING, CLICK-THROUGH RATE, CONVERSION RATE, OR RETURN ON AD SPEND.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DRAPER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE FEES YOU PAID TO DRAPER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL DRAPER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST AD SPEND, OR LOSS OF GOODWILL.

Draper does not control or guarantee the cost or behavior of your Google Ads spend. You acknowledge that Google's auction dynamics, billing, and policies are outside Draper's control, and Draper is not liable for amounts charged to your Google Ads payment method.

13. Indemnification

You agree to indemnify and hold harmless Draper and its affiliates from any third-party claim arising out of (a) your use of the Service in violation of these Terms, (b) the content of ads you publish through Draper, or (c) your violation of any law or third-party right.

14. Governing law and disputes

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict-of-laws principles. The courts located in Vancouver, British Columbia have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction.

15. Changes

We may modify these Terms. If changes are material, we will notify you at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

16. Contact

The Web Guys, a division of OK Uniforms and Healthcare Ltd.
655 W 13th Ave, Vancouver, BC V5Z 1N3, Canada
thewebguyscanada@gmail.com